Return & Refund

Return Policy

To obtain a return authorization, please contact us.

Item must be returned in original condition and packaging.

Sale merchandise must be returned within 60 days from date of delivery. You will be reimbursed on the credit card that was used for purchase.

 

PLEASE NOTE:

If you want to return your shoes, please contact our customer service team within three days when you received the package. Please provide your name, order email and order number when contacting our customer service.

Please note:

1)All returns must bear the return freight and are subject to a 30% restocking fee.

2)All cancellations are subject to a 15% Processing fee.

3)The reason for returns caused by yourself (eg, size, color you choose), cannot be accepted.

4)Shipping fees for return is paid by customer.

5) Some styles are customized by factory and due to difference batches there may be little differences from the pictures shown on our site.

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